This course will teach you to define clear objectives, critical success factors, and key performance indicators. You’ll also focus on how to collect, report, and analyze performance data, avoid common performance measurement pitfalls, and use performance measurement to better manage performance and align with organizational goals. You’ll learn the key concepts with a mix of practical content, videos, infographics, and downloadable tools. You can then use the real-word scenarios, self-tests, and assessments to measure your understanding. One-year single-user license.